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DriverMetrics® has released a case study of its work with Nottingham City Transport.
Nottingham City Transport (NCT) is the biggest transport operator in Nottingham, with 310 buses providing a comprehensive network of services across the city, 7 days a week.
NCT is a multi-award winning bus company and the only operator to be awarded UK Bus Operator of the year five times. As part of their commitment to safe transport, NCT have worked with DriverMetrics® for over a decade, to improve recruitment and selection of new drivers, and develop competencies amongst existing drivers.
NCT have found that the incorporation of the Driver Risk Index™ into their recruitment and driver development programmes has given managers more confidence in recruiting new drivers, more choice in terms of intervening with underperforming drivers, and the knowledge that good employees can eliminate mistakes. Overall standards have improved, with blameworthy incidents and their associated costs consistently falling.