The online coaching course gives driver trainers and risk management professionals an in-depth understanding of the DriverMetrics Profiling® assessment reports, and how to use coaching techniques to address the behavioural issues in driver risk.
It is most suitable as a refresher for driver trainers who have previously taken part in the live DriverMetrics® Profiling Workshop, or for those involved in driver risk management who would benefit from an enhanced understanding of the DriverMetrics® Profiling and behavioural intervention process, but who will not be actively coaching drivers.
- Introduction to driver behaviour
- Interpreting the DriverMetrics® Profiling report
- Preparing for the coaching conversation
- Identifying the different syndromes
- How accurate is DriverMetrics® Profiling?
- Communication skills in driver coaching
- The coaching conversation